Frequently asked questions

We build websites, web applications, mobile apps and internal business systems to fit your business.

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No. Guests scan the QR code at their table and order right away in their phone's browser.

Guests see their table total on the table's orders page and pay at the restaurant's counter.

Yes. The table's orders page shows each order's status, such as waiting for confirmation or served.

Yes. Guests can order more at any time, and every order adds to the same table total.

Yes. You can set required choices and optional add-ons, each with its own extra charge.

Up to 6: Thai, English, Chinese, Japanese, Russian and Arabic. The restaurant turns on the languages it needs, and guests pick theirs from the language button.

Orders appear on the kitchen screen for their food category. Any tablet can be a kitchen screen, and one kitchen can have several.

No. You can turn on automatic confirmation so guests don't wait for staff, and you can pause ordering at any time.

Yes. Manage every branch from one account; each has its own menu, tables, staff and reports, and you can compare sales across branches.

Yes, for VAT-registered businesses. Set your business details and document numbering in the branch settings.

Yes. Use it in your phone's browser, and on a computer with the same account.

Due dates come from each policy's start date and payment cycle. Policies coming due appear on the home screen and are flagged in the policy list.

Yes. Use the full or quick prospect form to save nickname, phone, LINE, lead source and notes for your pitch.

Life, health, accident, critical illness, income protection, investment-linked and others, plus riders.

Contact the Phatgrins team for a demo and an account.

No. Guests scan the QR code or tap the link, enter a phone number and get in line in their phone's browser.

Any business where people wait, such as restaurants, barbers and salons, clinics, spas and classes. The difference is in the settings, not a different system.

Guests who haven't checked in are skipped and the next one is called. After the number of skips you set, the booking is marked as a no-show.

Any smart TV with a browser, a tablet or a computer with a screen. Open the display page and enter the 6-digit code it shows in your shop settings.

No. Service prices are shown to guests for information only; you take payment the way you do today.

Contact the Phatgrins team for a demo and a shop account.